Privacy Policy for Travel Crew
Last Updated: September 21, 2026
This Privacy Policy explains how Kai Technologies Corp. (“Travel Crew,” “we,” “us,” or “our”) collects,
uses, shares, and protects information when you use the Travel Crew mobile application, websites, and
related services (collectively, the “Services”). Travel Crew is a travel planning and collaboration
application that helps users create, organize, discover, and share trips with other people.
By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree
with this Privacy Policy, do not use the Services. This Privacy Policy should be read together with our
Terms of Service.
1. Information You Provide
Account and profile information. When you register or update your account, we may collect your name,
email address, phone number, profile photo, password or authentication information, hometown, social
profile links, and other profile information you choose to provide. We may also receive information from
an authentication provider when you sign in with a third-party account, such as Google or
Apple.
Trip and collaboration information. We collect information you create or provide through the Services,
including trip titles, destinations, countries, dates, locations, activities, addresses, flights,
lodging information, expenses, images, invitations, trip members, join requests, favorites, and privacy
or discovery settings.
Messages and notifications. If you use trip chat, messaging, notifications, or related collaboration
features, we collect the messages, attachments, notification records, delivery information, and other
content needed to provide those features.
User content. We collect text, comments, descriptions, images, profile details, recommendations, and
other information that you submit, upload, edit, or share through the Services. Do not submit sensitive
personal information that you do not want shared with the people who can access the relevant profile,
trip, chat, or other feature.
Support and communications. If you contact us, we collect the information in your message and any contact
information you provide so that we can respond and maintain support records.
2. Information Collected Automatically
Device and technical information. We may collect information such as device type, operating system,
application version, language, time zone, IP address, device identifiers, network information, and
security or diagnostic information. We use this information to operate, secure, troubleshoot, and improve
the Services.
Crash and performance information. When enabled, Firebase Crashlytics and related diagnostic tools may
receive crash reports, error details, stack traces, device information, application state, and
performance information. We use these reports to identify and fix failures. We do not intentionally use
crash reports to collect the content of your private messages or passwords.
Notifications. If you allow push notifications, we collect a device notification token and related
delivery information so we can send trip, message, and account notifications. You can disable push
notifications through your device settings, although some features may be less useful without
them.
Usage information. We may collect information about how you interact with the Services, such as screens
or features used, actions taken, timestamps, errors, and general usage patterns. We use this information
for security, reliability, support, and product improvement.
3. Location Information
The Services may request access to your device location when you choose a feature that uses it, such as
finding your current location or helping identify a place. We use precise location only for the requested
feature and do not continuously track your device in the background. You can deny or later revoke
location permission in your device settings. The Services may also process locations, addresses, and
coordinates that you manually enter or attach to a trip; those are treated as User Content.
When you search for places or use map-related features, location or search information may be sent to
Google Maps or Google Places services to provide results. Those services may process information under
Google’s privacy policy and terms.
4. How We Use Information
We use information to:
create and maintain accounts, profiles, trips, activities, expenses, flights, chats, and other requested
features;
show User Content to the profile viewers, trip members, chat participants, or other audiences selected by
you or determined by the relevant feature;
send notifications, invitations, service messages, security alerts, and support responses;
authenticate users, prevent unauthorized access, detect fraud, enforce our Terms, and protect users and
the Services;
moderate user-generated text and images, including using automated systems to identify prohibited or
potentially harmful content;
process support requests, investigate complaints, and respond to legal requests;
monitor reliability, diagnose crashes, analyze performance, and improve the Services; and
comply with applicable law and exercise or defend legal rights.
We may also use aggregated or de-identified information that does not reasonably identify you for
security, analytics, research, and product improvement.
5. How We Share Information
Other users. Information you place in a public profile, discoverable trip, shared trip, group, message,
or other collaborative feature may be visible to the audience allowed by that feature. Be careful when
adding addresses, schedules, travel plans, images, expenses, or other information that could reveal your
location, habits, or personal details.
Service providers. We share information with vendors and service providers that help us operate the
Services, including cloud hosting, authentication, database, storage, messaging, notifications, maps,
image analysis, crash reporting, security, and customer support providers. They may process information
only as needed to provide services to us or as otherwise permitted by law.
Google services. We use Google and Firebase services, which may process account, device, diagnostic,
location, image, and other information needed for the features described in this Privacy Policy. Their
processing is also governed by their applicable policies and terms.
Legal and safety reasons. We may disclose information when reasonably necessary to comply with law,
legal process, or government requests; enforce our Terms; protect the rights, property, or safety of
users, Travel Crew, or others; investigate fraud or abuse; or detect and address security
issues.
Business transfers. If Travel Crew is involved in a merger, acquisition, financing, reorganization,
bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that
transaction. We will provide notice where required by law.
We do not sell your personal information for money. We do not share your private account information with
third parties for their independent marketing purposes unless you direct us to do so or we disclose a
different practice at the time of collection.
6. User Content and Privacy Settings
Travel Crew is designed for sharing and collaboration. Your profile, trips, images, activities, expenses,
messages, and other User Content may be accessible to other users depending on the settings and feature
you use. Information that another user copies, screenshots, downloads, or shares may continue to exist
outside our control.
We use information as needed to store, display, synchronize, deliver, secure, moderate, and back up User
Content. We do not guarantee that a privacy setting will prevent every unauthorized disclosure or that
deleted content will immediately disappear from backups, caches, notifications, or devices belonging to
other users.
7. Image and Text Moderation
We may screen user-generated text and images for prohibited content. Automated systems may mask text or
remove an image reference when content is identified as violating our policies. A removed image reference
may cause the application to show a default image, while the underlying stored file may be retained for
operational, security, legal, or review purposes. Moderation systems can make mistakes and are not a
guarantee that all prohibited content will be detected.
8. Data Retention and Account Deletion
We retain information for as long as reasonably necessary to provide the Services, maintain security,
comply with legal obligations, resolve disputes, enforce agreements, support backups, and protect our
rights. Retention periods vary by the type of information, the feature involved, and applicable
law.
You may request deletion of your account and personal information by contacting Support@kaitechcorp.com. We may verify your identity before
processing the request. Deleting your account may make your profile, trips, messages, and other content
inaccessible to you, but some information may remain where required or reasonably needed for security,
fraud prevention, legal compliance, dispute resolution, backups, or legitimate business records. Content
shared with or retained by other users may not be removable from their copies.
9. Your Choices and Rights
You may review or update certain profile and trip information through the Services. You may manage push
notifications and location permissions through your device settings. You may also contact us to request
access to, correction of, deletion of, or information about the processing of your personal information,
subject to applicable law and reasonable verification requirements.
Depending on where you live, you may have additional privacy rights, including the right to know what
personal information is collected, the right to obtain a copy, the right to correct or delete it, the
right to limit or object to certain processing, and the right to appeal a refusal. To exercise a right,
contact Support@kaitechcorp.com. We will not discriminate
against you for making a valid privacy request. You may also have the right to complain to your local
data protection authority.
Uninstalling the Application stops its access to device permissions, but it does not automatically delete
account information or User Content stored by us. Contact us to request deletion.
10. Children’s Privacy
The Services are not intended for children under 13, and we do not knowingly collect personal information
from children under 13 without legally required consent. If you believe a child under 13 has provided us
personal information, contact Support@kaitechcorp.com. We
will
investigate and take appropriate steps to delete the information where required. If local law requires a
higher minimum age, that higher age applies.
11. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal
information. These may include access controls, authentication, encrypted connections, cloud security
controls, monitoring, and limited access by personnel and service providers who need information to
perform their duties. No method of transmission or storage is completely secure, so we cannot guarantee
absolute security.
12. International Processing
Travel Crew and its service providers may process, store, or access information in the United States and
other countries. Those countries may have privacy laws different from the laws where you live. Where
required, we use appropriate safeguards for international transfers.
13. Cookies and Similar Technologies
Our websites and third-party service providers may use cookies, device storage, SDKs, logs, or similar
technologies to maintain sessions, remember preferences, improve security, understand usage, and support
the Services. Your device or browser may provide controls for some of these technologies. Disabling them
may affect functionality.
14. Changes to This Privacy Policy
We may update this Privacy Policy when the Services, law, technology, or our practices change. We will
update the “Last Updated” date and may provide additional notice for material changes. Your continued use
of the Services after an updated policy becomes effective means that you acknowledge the updated policy,
to the extent permitted by law.
15. Contact Us
If you have questions, privacy requests, or concerns about this Privacy Policy, contact us at Support@kaitechcorp.com.